Project management has moved from applying to only a few industries to being almost universally embraced. It’s understandable. Any business that has a project that has a start and end date, which produces a deliverable, benefits from project management. That…
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Not everyone works the same way, which is why there are different work styles. Some prefer the morning for the heavy lifting, and others that can’t get started until the afternoon. Some work better in groups and others alone. Some…
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Creative projects are like any project. They have a beginning and end with a deliverable. A lot of similar project documentation is also used, though some have different names. A case in point is a client brief. It functions like…
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Customers want a service and service providers deliver that service. It sounds simple, but it’s not. Businesses need to plan and organize their resources to improve both the employees’ and customers’ experiences, a process called service design. A service blueprint…
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Stakeholders are anyone with a vested interest in the project. These people can be individuals, groups or institutions. Being able to identify them and their relationship to the project informs how to manage their expectations. One tool to achieve this…
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Work isn’t only performed in an office, and field service is an example of this. For example, a contractor works on one’s home or a professional services firm installs a new system in a client’s office. Field service management is…
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Organizational change is hard. It’s like turning a giant boat. Organizations aren’t usually thought of as flexible. They need a change champion to help them make that change. Of course, a change champion isn’t the whole picture in a change…
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Change is inevitable, but successful change requires management, communication and planning. Change management communication is a key process to ensure that change is implemented properly by making sure everyone understands that change. The change management communication plan facilitates change management…
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Companies specializing in professional services are often employed to shepherd organizational change. That doesn’t mean there isn’t resistance to change. Resistance to change is almost always hand-in-hand with change as it’s human nature. How can professional services or anyone combat…
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The adage says nothing is constant but change. It might be a cliche, but those who ignore it are doomed to learn a lesson the hard way. When managing projects, change management helps to avoid its negative effects, and a…
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“Nothing is constant except change” might be a cliche, but it’s true. Businesses would do well to have the saying tacked up to every wall in their offices. Knowing that change is always on the horizon means organizations can prepare…
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A change management plan is a critical part of any project plan and can be the difference between project success and failure. Let’s break down how to create one so you can better manage project change, no matter where it…
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In a sense, project management is a service industry, and the people that project managers serve are the clients. The client is the reason for a project, the spark that sets it off and then later glows with satisfaction when…
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