Safety & Security Protocols

The ProjectManager Security Framework consists of standards and practices that form a multi-tiered approach to safeguarding data integrity and confidentiality, as well as infrastructure and network stability. That means we embed best practices for industry compliance through internal processes along with regular review and audits to maintain the most up-to-date security practices and protocols. The ProjectManager (PM) Security Framework includes:

  • Application Security
  • Network & Infrastructure Security
  • Data Security
  • Organizational Security
  • Cloud Security
  • Industry Compliance

The ProjectManager security processes support full redundancy, vulnerability management and business continuity plans.


Data Encryption

Your Data is securely encrypted. ProjectManager uses 256bit SSL encryption to safeguard customer data, and our sites are protected by 2048bit Digicert certificates. All data between the user browser and the Project Manager cloud is established through an HTTPS connection which encrypts the communication and secures the web server identity.

Network Security

We’ve partnered with Liquid Web, one of the world’s most secure and reliable hosting platforms. At their state-of-the-art facility, the Project Manager dedicated servers have a global uptime average of >99.999% with Tier 1 Premium Bandwidth. The ProjectManager servers are located at Liquid Web’s highly secured Michigan Data Centers with the following security protocols in place:

  • 24/7/365 Manned Facilities
  • CCTV Security Cameras Covering Inside, Outside and All Entrances
  • Site Entrances Require Electronic Perimeter Access Card System
  • Sites Remotely Monitored By 3rd Party Security Company
  • Entrances Secured by Mantraps with Interlocking Doors
  • SSAE-16 & HIPAA Capable

Additionally, the ProjectManager team has implemented and regularly manages system firewall to ensure operability with the latest threats to cyber security. In addition, our servers are built with full redundancy in order to secure data in the event of any impacts.


Disaster Recovery & Continuity

The ProjectManager dedicated servers at LiquidWeb’s Michigan Data Center are located in one of three highly secure facilities and offer continuous backup and business continuity. In addition to 24/7/365 onsite security, the servers are monitored around-the-clock to assess system health, optimal performance and early detection of problems. We also have a dedicated immediate response team.

Our Security Framework protocols require full redundancy with our network infrastructure; the LiquidWeb Michigan Data Centers support all of those redundancy requirements, feature several zones for added redundancy within the region, and also offers geographic redundancy for disaster recovery.


We safeguard customer privacy and confidentiality of sensitive information, and access to customer data is strictly limited to select personnel and only on an as-needed basis. Our Privacy Policy discloses the type of information we can collect and how we may use this information. We do not collect personally identifiable information unless voluntarily submitted by visitor to our sites or service.

Industry Compliance

The ProjectManager servers and cloud platform meets the following standards for certification, capability and compliance:

  • SSAE-16 Audit Compliance
  • HIPAA Capable

Additionally, ProjectManager follows the industry-standard guidelines defined in the 2014 NIST Cyber Security Framework, a collaboration between the U.S. government and industry. The framework follows a comprehensive planning, monitoring and action response plan to bolster cloud security.



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