Case Study

NASA

ProjectManager.com helps NASA Collaborate on Projects

Customer

NASA is the Organization responsible for the US Space Program. Established by President Eisenhower in 1958, the Organization has achieved major milestones in space exploration such as placing man on the moon in 1969, the first soft Mars landing in 1971 and orbiting Mercury in 2011 to name a few. With thousands of employees, the Organization continues to focus on aeronautical research, answering the questions "what's out there in space" and "how do we get there".

Challenge

NASA currently use a variety of project management methodologies, disciplines and practices to deliver a phenomenal number of projects each year. Many of the projects are "classified" and as such, use specialized tool sets to meet their unique requirements. However one of the challenges recently experienced is the ability to communicate with the vast quantity of vendor's who are outside the Organizations firewall. For this reason, they decided to adopt an online web-based system which enabled their teams to monitor and control projects which involved both internal and external staff. Another challenge was in their need to see the status of their projects real-time. NASA staff are often on the move and they wanted to see at a glance whether their projects were on track, from anywhere anytime.

Solution

They reviewed a variety of solutions on the market before choosing ProjectManager.com. We were chosen as the clear market leader because the solution was seen as easy to use, collaborative in nature and the graphical dashboard tells them the status of their projects real-time. The level of support offered by ProjectManager.com meet their needs, to help them run and manage projects live.

One key factor that was important to NASA was collaboration. Everyone in the team needed to know the status of the project as it happened. By using ProjectManager.com, they have the right information at the right time.

Results

ProjectManager.com helps NASA to communicate with vendors, contractors and suppliers by providing a single, easy-to-use platform that can be used on a desktop, laptop, iPad or mobile phone. The team at NASA login to check the status of their projects at a glance. If projects are late, they receive e-mail alerts immediately informing them of what is going on, so that they can fix issues as soon as they arise. By using the toolset, NASA project teams are beginning to standardize their terminology on projects, improving the way that project managers communicate with one another. Because of the ability to share documents and files online in a single place, teams can also collaborate and work more efficiently.

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