Security & Hosting

Data Center Overview

We know the value of your data. That’s why we’ve partnered with one of the world’s most secure and reliable hosting platform: Liquid Web. By partnering with Liquid Web, we can provide you with fast, secure and reliable performance for our Project Management Software at all times.

 


Inside the Liquid Web secure facility, we have a suite of servers that are purely dedicated to us. Unlike our competitors who rent publicly shared servers, our platform is completely independent. We have a scalable architecture that includes full redundancy, so if one server goes down then another server immediately picks up the workload. This allows us to provide you with a continuous service, without interruption.

 

Security

Liquid Web provides high quality data and physical security. Datacenter access is limited strictly to technical staff. Electronic security systems control access and are accompanied by motion detecting security cameras which monitor the entire facility. This is a “fully managed” facility, meaning that there are first class technicians on site 24 hours a day, every day.

Internet Connection

Providing the highest quality Internet connectivity and performance is our top priority. Liquid Web has selected premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all countries around the world. In fact, they connect directly to an astounding 4,500 network providers and are one of the few providers in the country who can offer this level of connectivity.

Power

Their power systems have extensive fault tolerance and resilience. Incoming power is routed underground to a dedicated on-site transformer. This system monitors power quality and automatically transfers to emergency generators waiting on standby. Each facility is also protected by one or more Uninteruptable Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.

Cooling

Their air cooling systems include multiple redundant Liebert 22-ton air conditioning units. They regulate the temperature and humidity precisely, all year round. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively circulate air supply for the entire data centre in a matter of minutes.

In addition:

  • We backup your entire database twice a day, every day
  • We will secure your data with 256 bit secure certificates
  • No usernames or passwords are kept in written or offline form
  • No personal or credit card details are stored
  • The only access to our servers is by remote controlled desktop.

So we can offer you the best in online data security.

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